Norton Antivirus

Norton Compatibility

Windows

Apple Mac

iPhone/iPad

Android

Linux

Norton is undeniably one of the most renowned brands in the antivirus industry, with a history dating back to 1991. In the first half of 2007, Norton commanded a staggering 61% market share in the antivirus and security suite product category, solidifying its status as a household name in PC protection. However, despite its dominance, Norton has not been immune to criticism in the media. Given its high profile and widespread software usage, any missteps by Norton can lead to widespr..

Norton Reliability and Security

Norton, with its extensive experience in the antivirus and PC security industry, might give the impression of offering a top-notch malware removal tool without performance hiccups. However, the reality is different. Norton’s antivirus product often mistakenly identifies harmless software as threats. This can lead to inconveniences, as it may quarantine your safe software, rendering it unusable.

Removes Malware

Identifies and eliminates harmful software, such as viruses, adware, or spyware, from your computer.

Removes Spyware

Spyware operates covertly, observing your computer activities with the intent of capturing sensitive information like passwords, banking credentials, and credit card details.

Web Protection

Identify secure and reliable websites while preventing access to malicious sites and stopping potentially harmful downloads.

Block Phishing Websites

Prevent access to deceptive websites designed to steal personal information, often through fraudulent email links or messages.

Real-Time Protection

Continuous real-time protection operates in the background, preventing malware from reaching your hard drive.

Removes Adware

Adware refers to malicious software that automatically generates or downloads advertising content like banners and pop-ups.

VPN Internet Security

Browse the internet securely and anonymously. Encrypt your internet connection to prevent hackers from intercepting your data.

Scheduled Scans

Customize your system’s antivirus scans by setting your preferred schedule and choosing specific locations to scan.

Independent Malware Detection Testing

AV-Test.org – 99.95%

AV Comparatives – 99.97%

Norton Features

Your online transactions and identity are safeguarded, and you can manage all your devices and their antivirus software through a web portal. Norton Security ‘Premium’ includes all the aforementioned features along with family safety tools, 25GB of cloud storage, and automatic file backups. These features enhance the protection of your computer and its users from online threats. For instance, cloud storage and automatic backups can secure your files from physical loss or attacks. Even if you lose your laptop, your files will still be accessible in the cloud.

Firewall

Remote managment of Windows firewall or built-in advanced firewall tools.

Browser Manager

Easily allows users to clear history, cache and tracking cookies from their web browsers.

Tune-Up

Includes tools which will help with the speed and optimization of your computer.

Phone Support

24/7 phone support for billing and technical questions.

Live Chat Support

Customer service includes live chat for a quick respsonse to any issues.

VirusBulletin VB100 Award

Norton Support and Customer Service

Norton’s customer support has faced criticism, with instances where Norton ‘security experts’ falsely claim users’ computers are infected and charge them for unnecessary fixes. While we didn’t feel outright deceived by Norton’s support, we were unimpressed. Getting in touch with a human at Norton for assistance isn’t as straightforward as it should be. Your best option is to search for the ‘Contact Us’ page on Google. Once you find it, you can access ‘Live Chat’ support, which is a convenient method for antivirus support. Norton also provides phone support, but you have to fill out a form to obtain a contact number. In situations where you need support, you might already be frustrated. Having to navigate their website to find a way to contact them can be an additional annoyance to consider when deciding on Norton.